FliteSim.com G1000 Suite (PFD, MFD & Audio Panel)

Shipping Responsibility and Costs

Please note that you are responsible for all shipping charges, as well as any duties and taxes incurred during the transportation of goods. This includes all costs associated with delivery from the point of dispatch to the final destination, including any fees imposed by customs or tax authorities.

Shipping Cost Estimates

We understand that our heavy flight simulator hardware devices may raise concerns about shipping costs due to their weight. To address this, we offer the following shipping options:

Option 1: Sea Freight with Last-Mile Ground Transportation (Available for US, Europe, and UK Addresses Only)

For customers in the US, Europe, and UK, we have implemented a warehousing model to streamline shipping. This option allows for delivery within approximately 40 days or sooner.

- Estimated Delivery Time: 30 to 40 days

- Estimated Cost: USD 80 to 120 for most destinations

Option 2: Express Courier (FedEx, UPS, or DHL) for All Other Addresses

For addresses outside the US, Europe, and UK, Express Courier is the only available option.

Process Overview:

1. Units leave the factory and are transported by road to Hong Kong.

2. Export processing and customs clearance are completed.

3. Tracking labels are generated once the units are handed over to the courier.

4. The items are then shipped by air from Hong Kong.

This process, prior to air shipment, typically takes about 7 working days, depending on warehouse activity.

- Estimated Delivery Time: Around 14 days

- Estimated Cost: USD 120 to 180 for most destinations

We aim to provide clarity and transparency about shipping methods and costs to ensure a smooth delivery process.

Strictly for Personal Use Only

This product is intended solely for personal use and is not authorized for commercial purposes. Each customer is limited to purchasing a maximum of two units. This restriction ensures fair access to our products and helps prevent bulk buying for resale. It is important for customers to adhere to these terms to maintain the integrity and intended use of the purchase.

Modifying an Order

Please review your order carefully before placing it. Once an order is placed, it is sent to our staff for processing, making modifications difficult. This applies to orders placed during normal business hours, after hours, and on weekends. If you need to update any information, please use the contact page to attempt a modification.

Cancelling an Order

Orders that have not yet shipped can be cancelled. To cancel an order, please contact us with your full name and order ID.

A 5% fee will apply for order cancellations.

If you are unsure about any of our products, please contact us or conduct any necessary research to ensure the product meets your needs. There are no exceptions to the minimum 5% fee on cancellations.

Refund Policy

If, after receiving the product, you are not satisfied with your purchase, contact us within 30 days of the receipt date to initiate a full refund or an exchange.

Please ensure that any products being returned or exchanged are in the same condition as when received and include all original packaging and materials.

Please note that you are responsible for all shipping costs for returning items to us, as well as shipping costs for exchanged items from us to you. Additionally, we may require that the costs associated with return shipping be pre-paid through bank transfer or another payment method prior to sending your item back to us.

Do note that in the event of a refund, the amount returned will be less a 10% administrative fee to cover processing costs.

This policy helps us to manage returns and exchanges effectively while ensuring that products are returned in their original condition.

By completing this purchase, you acknowledge and agree to adhere to our General Terms & Conditions and our Refund & Order Cancellation Policy.